How to get a flexible ticket with Royal Air Maroc?
Flexible tickets are offered by RAM: how to book them?
The measures include unlimited date and destination changes for Royal Air Maroc tickets. Passengers should request these changes prior to flight departure.
The change is free if it is made in the same fare class as the original ticket. Royal Air Maroc has informed passengers that a fare difference may apply if the original booking class is not available.
The Moroccan national carrier announces that the changes will take effect immediately. They concern tickets already issued as well as new tickets.
The airline also states that it can issue a travel voucher if it is uncertain about a passenger’s future travel plans.
Travel vouchers are valid for 12 months and a cash refund can be obtained at the end of the validity period if the voucher is not used.
Flight canceled due to pandemic?
Royal Air Maroc announces on social networks that it has instituted exceptional measures for the exceptional situation caused by the Covid-19. RAM introduces more flexibility, in order to allow its customers to book their next trip with complete peace of mind.
RAM customers can freely change the departure date and destination as many times as possible without penalties prior to departure. There are no longer any restrictions on destination, issue date or travel date. A fare difference may apply if the original booking class is not available.
A voucher can be issued in case of uncertainty, the validity of these travel vouchers is 12 months, and it is even possible to obtain a cash refund at the end of the validity of this voucher, if it was not used.
Passengers entering Morocco will only have to present a negative PCR test, the results of which must not go back more than 72 hours, “the airline said.
Children under the age of 11 remain exempt from the testing requirements.
Now, RAM customers can freely change their departure date without having to pay a penalty. They may also have a credit note in the event of cancellation of their trip.
This is the announcement the Moroccan company made to encourage customers to buy plane tickets from it. This is full flexibility on the ticket offered to customers to allow them to freely change travel date as well as unlimited destination without restrictions and without penalties before flight departure.
Obviously, free travel is only offered if the customer finds an equivalent class seat on the new flight they want to take. RAM has specified that any change takes effect immediately and concerns tickets already issued as well as those newly reserved.
Better, customers who do not have visibility on their travel plans can benefit from the reimbursement of the value of their tickets against a credit note valid for 12 months, from the date of issue. In addition, this credit is always refundable in cash at the end of its validity, if not used.
This important measure in favor of customers was clearly necessary for customers to start traveling again. Indeed, the conditions of health restrictions that can occur at any time had prompted many to avoid scheduling trips and therefore to buy a plane ticket. It is clear that many airlines will have to adopt similar rules in order for the air transport activity to be revived as soon as possible.